I just want to say a big THANK YOU for being so patient in awaiting treatment, whilst my clinic doors have been closed, and for your continued messages of support over the last few months.
As my practice resumes, I want to assure you that I have considered every measure to ensure your safety. This email details the intricate steps I have taken and will continue to take until this pandemic is more under control.
At the heart of our values here at Element Healthcare is to always create a professional, welcoming, space for you to come and receive treatments. This has absolutely not changed but there will be a few changes that require your attention prior to coming in for treatments.
Measures to make the clinic ‘Covid-19 secure’
1. Patient Screening
Each patient is required to fill in a screening form before entering the clinic to confirm they are displaying no symptoms prior to their visit. Please print off the form at the bottom of the page. Whilst this is not a fail-safe it helps to prevent symptomatic patients attending clinic. If you start to have any symptoms please do not attend your appointment.
2. Treatment Spacing
I will be spacing treatments out, allowing at least 15 minutes between patients, to ensure you don’t encounter anyone on arrival and to allow for sanitisation of rooms bewteen treatments.
3. Soft Furnishings
All furnishings in clinic are now wipeable to ensure all items /surfaces can be disinfected between treatments. This means that for the time being, patients are encouraged to bring in a bagged blanket or towel for their comfort during treatment.
4. Soap + Disinfectant
On entering and exiting the clinic and room there is sanitiser to keep hands clean. As has always been the case, I wash my hands prior to any physical contact and again immediately after.
5. Masks, for you and I
I will be wearing a mask on arrival and I have also spaced chairs in treatment rooms 2m apart. I ask that you bring your own mask but I will have spares should you require to purchase one on the day.
6. Opening Doors
Please allow me to open all doors for you on arrival and exit. Rest assured that all door handles are disinfected after each patient anyway.
PLEASE DOWNLOAD OUR SCREENING AND CONSENT FORM AND FILL OUT BEFORE YOUR APPOINTMENT. Thanks
New patients can download the intake form here, for filling in before an appointment. This can be done electronically, saved and emailed back to email@example.com
Element Health Clinic
18 Bridge St, Frome
Somerset BA11 1BB
Phone: 07766 853357.
Monday : 9.00 - 18.00
Tuesday : 10.00 - 21.00
Wednesday : 9.00 - 18.00
Thursday : 9.00 - 18.00
Parking available in the main Cheese & Grain car park opposite the clinic.